Privacy Policy

What information do we collect?

We collect information from you when you register on our site, request information, subscribe to our newsletter, respond to a survey, schedule an appointment, or fill out a form.

When requesting information, registering on our site, or otherwise interacting with our services, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other information necessary to assist you. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
● To personalize your experience (your information helps us to better respond to your individual needs)
● To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
● To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
● To administer a contest, promotion, survey or other site feature
● Sending periodic emails

The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access our website. Our site utilizes Secure Socket Layer (SSL) technology to encrypt data transmitted through our online forms.

We do not collect, process, or store credit cards, financial accounts, or Social Security numbers directly on or through this website.

Do we use cookies?

Yes (Cookies are small files that a site or its service providers transfer to your computer's hard drive through your web browser (if you allow) that enable the site's or service providers' systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, compile aggregate data about site traffic and site interactions, and help us improve our website and services. We may use third-party analytics tools, such as Google Analytics, to better understand how visitors use our website.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you may still contact us by telephone or through other available methods.)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act (COPPA) Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age, and our website, products, and services are directed to individuals who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

SMS Communications

We use SMS to confirm appointments, send reminders, and notify clients of updates or important changes. Data will not be sold or shared with third parties for marketing or promotional purposes.

You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and opt in or type "START" on a previously received message and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at (800) 644-9083.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Giddens Homes
14000 Hero Way West, Bldg B
Leander, TX 78641
(800) 644-9083